مهندسی عمران-راه و ترابری
Fateme Farahani; Reza Amin; Ali Khodaii
Abstract
This article examines the pervasive issue of flight delays in Iranian airports and the factors affecting it. As air travel continues to play an important role in global connectivity and economic growth, understanding the causes and consequences of flight delays becomes critical. The importance of speed ...
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This article examines the pervasive issue of flight delays in Iranian airports and the factors affecting it. As air travel continues to play an important role in global connectivity and economic growth, understanding the causes and consequences of flight delays becomes critical. The importance of speed as the main indicator in the aviation industry compared to other means of transportation caused the issue of flight delays to be looked at more sensitively. Also, one of the influential factors for the performance of airline companies and the level of passenger satisfaction is the issue of flight delays and cancellations by the company. Using a comprehensive data set and statistical analyses, we examine the percentage of delayed flights in Iran's main airports and clarify the underlying factors affecting these delays. Then, using the defined index, we compare the performance of the most important Iranian airlines in terms of flight delays and cancellations in recent years using available data. As a result of these calculations, all domestic airlines in Iran, like other countries in the world, experience the most delays in the winter season. According to the evidence, this issue is predictable to a good extent and more efforts should be made in this field so that there is less impact on the economy of the country and the comfort of passengers during the trip
Amirreza Maleki; Reza Amin; Ali Khodaii
Abstract
Nowadays, the close competition of airline companies in attracting passengers has made it very important for planners and policymakers in this field to investigate the psychological issues and the differences in the passengers' views. Different airline companies seek to examine the ideals and values ...
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Nowadays, the close competition of airline companies in attracting passengers has made it very important for planners and policymakers in this field to investigate the psychological issues and the differences in the passengers' views. Different airline companies seek to examine the ideals and values of passengers in order to identify their strengths and weaknesses in order to maintain their position in the competitive market or promote it with correct and accurate planning. In this study, various factors affecting satisfaction from the passengers' point of view are examined using survey data and logistic regression modeling. The factors examined in this study include characteristics such as age and gender, loyalty to the airline, and the level of satisfaction with the quality of various services such as food and internet services, baggage handling services, and online ticket booking. In addition, the effect of variables related to each flight, such as distance and delays, are also investigated on passenger satisfaction. The modeling results of this research show the importance and significance of the variables of type of travel (personal or business), type of passenger (loyal or not loyal to the company), class of travel (Eco or Eco Plus or business), the level of satisfaction with baggage handling and the level of satisfaction with the boarding process. This study has shown the high sensitivity of passengers to the process of getting on the plane and also to baggage handling.
مهندسی عمران-راه و ترابری
Amirmohammad Esmaeilzadeh Azar; Reza Amin; Ali Khodaii
Abstract
Over the past 10 years, the performance of airlines in the passenger domain has been influenced by various factors. Consequently, numerous studies have been conducted worldwide on the factors affecting the performance of airlines in passenger services, and Iran has also seen significant statistical studies ...
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Over the past 10 years, the performance of airlines in the passenger domain has been influenced by various factors. Consequently, numerous studies have been conducted worldwide on the factors affecting the performance of airlines in passenger services, and Iran has also seen significant statistical studies in this regard. In this research, an attempt has been made to conduct a comparative analysis of the years 2012 to 2022 for Iranian airlines in the passenger domain, using defined statistical indices. The defined indices in this study include passenger density on each flight, the percentage of delayed flights, the percentage of canceled flights, and the number of flights passing through the country's airspace. It was observed that Iran had acceptable performance in three indices until the onset of the COVID-19 pandemic. However, after the pandemic, due to lack of planning and readiness for unforeseen events like COVID-19, the airline performance has been severely impacted. Hence, airlines need effective planning and strategies to prevent the adverse effects of unforeseen events such as the COVID-19 pandemic. Overall, the developments of this decade highlight the need for flexibility and the ability to respond to challenges in the aviation and air transportation industry
