Document Type : Review Article
Author
Master of Engineering and Construction Management, Payam Noor University, Karaj branch, Iran
Abstract
To eliminate the defects of merely systematic materialistic attitudes, one can refer to the divine systematic thinking and benefit from the transcendental teachings of Islam. Non-linear thinking and dynamic view of phenomena and consequences is the neglected point of managers' decisions in businesses and commercial and non-commercial organizations. The employees of the organization always seek to know the results of their performance and are interested in monitoring their performance changes. In all the organizations of the world, managers and organizational leaders seek to improve and improve the performance of their organizations. Organizational performance is an indicator that measures how an organization or institution achieves its goals. With the aim of investigating and evaluating organizational performance through systemic thinking, this article reviews the viewpoints of managerial and organizational performance evaluation criteria, indicators and types of performance evaluation models. The results showed that the design and selection of performance evaluation indicators is one of the basic phases in the design of the organizational performance management system. In the performance evaluation process, the organization excellence model (EFQM) is a self-evaluation process and a comprehensive systematic method to identify the organization's strengths and improvement points. As a result, the organization compares itself with the best in the world or national class.
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