اعتبار،چابکی،پاسخگویی

بررسی عملکرد تاکسی‌های اینترنتی در قبل، حین و بعد از همه‌گیری کووید-19؛ مطالعه و مقایسه اسنپ و اوبر

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی کارشناسی ارشد مهندسی حمل‌ونقل، دانشکده مهندسی عمران و محیط‌زیست، دانشگاه صنعتی امیرکبیر، تهران، ایران

2 کارشناس ارشد مهندسی عمران- حمل و نقل، دانشگاه صنعتی امیرکبیر ، تهران,، ایران

3 استاد تمام و عضو هیئت علمی دانشکده مهندسی عمران و محیط زیست دانشگاه صنعتی امیرکبیر تهران

چکیده
شیوع ویروس کرونا در سراسر جهان تغییراتی ایجاد کرد و صنایع مختلف دچار آسیب‌های شدیدی شدند. از طرفی تاثیرات آن بر حمل‌ونقل به‌عنوان یک زیرساخت مهم، قابل توجه بوده است. کاهش آلودگی هوا و حجم ترافیک نیز از خروجی‌های تغییرات ناشی از کرونا هستند. در این مقاله آمار و عملکرد شرکت‌های اسنپ و اوبر مورد مطالعه قرار گرفته است. با استفاده از گزارش عملکردهای منتشر شده توسط شرکت‌ها، تحلیل و مقایسه‌هایی بین دو شرکت و همچنین بخش‌های مختلف آن‌ها صورت گرفته است. در انتها عملکرد شرکت‌های اسنپ و اوبر با حمل‌ونقل عمومی مورد قیاس قرار گرفته است. نتایج نشان می‌دهند که کرونا به‌طورکلی تاثیر منفی بر عملکرد حمل‌ونقل، به‌ویژه حمل‌ونقل عمومی داشته است. شرکت‌های ارائه‌دهنده خدمات تاکسی آنلاین، پس از دوران کرونا توانسته‌اند ضررهای خود را جبران کنند و از شرایط قبل از کرونا پیشی بگیرند اما حمل‌ونقل عمومی همچنان با مشکلات ناشی از کرونا مواجه است. در بخش‌هایی از حمل‌ونقل، اثرات کرونا مثبت بوده است. این اتفاق ناشی از قرنطینه و فاصله‌گذاری اجتماعی است. شیوه‌های حمل‌ونقلی که باعث کاهش جابه‌جایی مسافران می‌شوند (مانند پیک‌ها و باربری‌ها) با استقبال روبه‌رو شدند. کرونا بر سبک زندگی افراد نیز تاثیر قابل مشاهده‌ای گذاشته است. نتایج نشان می‌دهد که پس از همه‌گیری کرونا، کاربران به شیوه‌های حمل‌ونقلی گذشته خود بازنگشته‌اند.

کلیدواژه‌ها

موضوعات

عنوان مقاله English

Performance evaluation of online Taxis before, during, and after the COVID-19 pandemic: A study and comparison of Snapp and Uber

نویسندگان English

Mehran Moradi 1
Reza Amin 2
Ali Khodaii 3
1 Master's degree student in Transportation Engineering, Amirkabir University of Technology, Tehran, Iran
2 M.Sc. graduate, Department of Civil & Environment, AmirKabir University of Technology, Tehran, Iran
3 Full professor, Department of Civil & Environment, AmirKabir University of Technology, Tehran
چکیده English

The coronavirus outbreak has changed all over the world, and various industries have suffered severe damage. On the other hand, its impact on transportation as an important infrastructure has been significant. Reducing air pollution and traffic volume are also outputs of corona-related changes. This article examines the statistics and performance of Snapp and Uber companies. Using the Performance Report published by the companies, analysis and comparisons have been made between the two companies, as well as their various departments. In the end, the performance of Snapp and Uber companies has been compared to public transport. The results show that Corona has generally had a negative impact on transportation performance, especially public transport. Online taxi service provider companies، After the Corona era, they have been able to compensate for their losses and surpass the pre-Corona conditions, but public transport continues to face problems caused by Corona. In some parts of transportation, the effects of corona have been positive. This is due to quarantine and social distancing. Carrying methods that reduce passenger movement, such as couriers and cargoes, were welcomed. Corona has also made a visible impact on people's lifestyles. The results show that after the coronavirus epidemic, users have not returned to their past methods of transportation.

کلیدواژه‌ها English

  • Online Taxi
  • COVID-19
  • Behavioral analysis
  • Ride-hailing
  • Economical effect
  • Social distancing
  • Snapp
  • Uber
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  • تاریخ دریافت 30 آبان 1402
  • تاریخ بازنگری 30 آذر 1402
  • تاریخ پذیرش 08 دی 1402
  • تاریخ اولین انتشار 08 دی 1402
  • تاریخ انتشار 01 آذر 1402